Get the item you ordered or your money.

When a you encounters a problem with a transaction, you can raise the issue with the seller by opening a dispute on paypal.

A dispute occurs when:

  • A customer has not received goods or services.
  • The received goods or services are not as described.

How it works

A customer can file a case with PayPal through the Resolution Center to dispute the charge or ask their bank or credit card company to reverse it.

A. Disputes in the PayPal Resolution Center

  1. The customer files a dispute directly with the seller or on PayPal's Resolution Center.
  2. The seller reviews the dispute and provides additional information.
  3. The customer is refunded if the dispute is settled in the customer's favor.